1 reviews | Active since Apr 2024
Unauthorised debit orders
NO FEEDBACK was provided to me thus far and till today the above 2 amounts (FW*** - R685.00 & FW *** - R3000.00) debited by FINWELL LRGAL SERVICES from my bank account are still not refunded to me.
On 17th April 2024 I was asked to send my ID number – I sent it as per below e-mail trail. On the 19th April 2024 I was asked to send my bank statement for my refunds to be processed, I sent my bank statement as per below e-mail trail.
Then…. FINWELL LEGAL SERVICES debits R3000.00 FW*** AGAIN on 22 April 2024!!!
This has raised a huge RED-FLAG to me because THIS seems like A *****ULENT ACTIVITY is being CONDUCTED BY FINWELL LEGAL SERVICES - to debit my bank account I don’t know till when and not expect any refund since I have not signed contract with FINWELL LEGAL SERVICES to accept the services provided for the debit order amounts deducted on my bank account. A TOTAL AMOUNT OF R6685.00 HAS BEEN DEBITED BY FINWELL LEGAL SERVICES FROM BY BANK ACOUNT from Feb 2024 – April 2024.
I have informed my company’s FORENSIC department regarding this matter and they are conducting an investigation regarding FINWELL LEGAL SERVICES processes.
I am now left stranded with no money for me to survive from now & next month, I have no money for transport to work from now & next month.. and even worse…I have no money to support/maintain my 14yr old daughter who is a chronic patient as she was diagnosed with a dread disease from birth - to pay for the co-payments/levy charged by Pharmacy Direct each month for her monthly chronic medication.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.