KM
Karabo M
1 reviews | Active since Sept 2023
22 Oct 2023, 07:43
The same amount that was outstanding when they first promised to assist me, hasn't changed a bit
The same amount that was outstanding when they first promised to assist me, hasn't changed a bit. Instead money just gets debited month to month from my account but there's still no direction
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Replies (1)Finwell Legal Services's replyOfficial
22 Oct 2023, 09:06Dear Karabo, we are sorry to hear about your experience with our business. We take all feedback seriously and would like to learn more about what happened so we can improve our services. Please reach out to us at [email address/phone number] so we can discuss this further. Thank you for bringing this to our attention.
Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
Finwell Legal Services's reply22 Oct 2023, 09:06
Official
Dear Karabo, we are sorry to hear about your experience with our business. We take all feedback seriously and would like to learn more about what happened so we can improve our services. Please reach out to us at [email address/phone number] so we can discuss this further. Thank you for bringing this to our attention.
Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
