IA
Ian A

1 reviews | Active since Feb 2024

05 Feb 2024, 19:58

Terrible service

I have been paying R7000 monthly for quite a few months to Finwell to consolidate my debt and each month they have been taking my money but still my debt was also going off my account, My credit score has gone down badly and I could not even pay my Levies or insurance for the month of January because my entire paycheck was gone as soon as it hit my account and trying to get hold of them is a nightmare.

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Replies (2)
Finwell Legal Services
Finwell Legal Services's reply05 Feb 2024, 21:44
Official
Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
IA
Ian A's update10 Feb 2024, 11:52
Reviewer Update
This people are *******, they have literally left me with nothing, I am going to start the process of reporting them, I implore no one to sign up with them