Such terrible Service

I've never had such frastration in my whole life. Imagine receiving a call that promises to help your credit profile abd that phone call turns to be one from HELL. firstly l agreed to take up the contract when i received a call some time in December 2019 nd informed the consultant that im currently unemployed but because im interested, i can only be able to pay their debit order end of January 2020. They agree and guess what.. I get debit notifications during the month of December 2019,now who is *********** here??? "What the heck," i thought, l reversed the debit wanting them to call me and explain what going on... No instead they send me an email for handover... Now tell me, what have these people done for me that is now handed over except for frastrate me and put me in overdrawn bank account?? I Emailed back the company that was supposedly handling my account but l was told they had opened an account for me.. Okay cool, what abt the fact that i told them to debit end of Jan and not some time in December - that was not answered... Fine now bcs im tired of dealing with this whole thing, l set up an agreed to debit order that they can debit and we continue... Guess what??? They debit and come back to call me weeks after to tell me they do not see my payment and i must screenshot and send statements... This is totally unprofessional and irritating and to top it off, since my very "useful bank FNB" only shows statements ending 13 January 2020- not sure wjy they haven't updated that on the app as yet... I cannot produce the latest statement and they send me an sms that l did not pay them and therefore forced to Blacklist me!!!!! Max law and its **** service!!!! I want the whole thing canceled