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yolandadaniels Y

1 reviews | Active since Jun 2017

27 Jan 2024, 10:37

STAY AWAY FROM FINWELL LEGAL SERVICES

Finwell is a company that offers to assist you to become debt free. They tell you they will investigate the accounts, negotiate on your behalf with your creditors and advise which accounts are eligible for subscriptions (febt that could be written off). Within 5 minutes I had a debi check on my account for R685.00 and R2000.00 (which I did not agree to). How in 5 minutes did you investigate my accounts, negotiated and checked for prescriptions??? I told them explicitly that if any business is to be done with them, it can only be done at the end of March when budgets for all SAcans pick up. Yet the debi checks is dated for THIS MONTH!! These are con artists that primise the sun, moon and stars and does NOTHING of the promised negotiation or subscriptions. i DID NOT PUT PEN TO PAPER IN ANY AGREEMENT WITH THEM!! STAY AWAY FROM THEM!!

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Replies (6)
Finwell Legal Services
Finwell Legal Services's reply27 Jan 2024, 11:17
Official
Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.

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yolandadaniels Y's update27 Jan 2024, 12:20
Reviewer Update
I have addressed my complaint via whatsapp, e-mail and tried to call your offices to no avail. I have received no call back, thus do not reply with responses that is just empty clouds.

Remove those debi checks as they are *******, ********* and dated for January when I made it very clear March. Listen to your recordings. I require a response asap and not soonest as you claim as NO ONE has even tried to respond to my communique or my calls.
Finwell Legal Services
Finwell Legal Services's reply27 Jan 2024, 12:25
Official
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
Finwell Legal Services
Finwell Legal Services's reply27 Jan 2024, 12:25
Official
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
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yolandadaniels Y's update27 Jan 2024, 12:29
Reviewer Update
I am very aware that Hello Peter is a review portal for exactly this reason where one can review the business practices of a company and warn others that would like more information about the credibility of a company. Thus, until Finwell has resolved my issue, this review will stay right where it belongs.

The quicker you resolve my issue, the quicker I shall remove it from Hello Peter. But until then, live with it as I had to live with your non-response.
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yolandadaniels Y's update27 Jan 2024, 15:03
Reviewer Update
I note that I am now blocked on the Finwell whatsapp. I would place the screenshot if I could. Showcases the "callback soonest", which has not been forthcoming! Well done Finwell!!

I rest my case your honour 🙌🏻