jM
johannes M

1 reviews | Active since Oct 2024

19 Nov 2024, 11:10

Remove from debt review while still owing creditor impossible

One thing I know is that finwell legal services are lying to people that they can remove you from debt review within three months while you are still paying creditors. And they know very well that it’s big lie. If you agree on their recording that they must assist you ,you must know that you will not get your money in fact these people are ****mers.end of story

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Replies (1)
Finwell Legal Services
Finwell Legal Services's reply23 Nov 2024, 18:32
Official
Good day. Thank you for sharing your review with us.

As an organization, we are deeply committed to providing the highest standard of service, and we understand the importance of addressing your concerns promptly. Please rest assured that your issue is being treated with urgency, and we sincerely apologize for any inconvenience or frustration this situation has caused.

Due to high volumes, please note that responses may take between 24 to 48 working hours. If you are considering applying for a refund, kindly note that once approved, the refund process will take a minimum of 10 working days.

While Hello Peter serves as a platform for rating your experience with Finwell, please be reminded that all queries must be addressed directly with our client services team. We recommend directing your communication accordingly to ensure swift resolution.

For further assistance, please contact us via the official number listed on our website. Rest assured, you will receive a callback from our client services team at the earliest opportunity.