JM
Jan M

1 reviews | Active since Mar 2024

22 Mar 2024, 07:54

Refund request

Hi. I was debited buy this company February, and I didn't sign up any services with them. sent them a email and the claim they've tried contacting me and I didn't even get any missed calls. all I've requested a refund and I'm been sent from pillar to post. its almost 2 months now.

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Replies (1)
Finwell Legal Services
Finwell Legal Services's reply22 Mar 2024, 08:21
Official
Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.