DC
Dolfie C
1 reviews | Active since Apr 2024
16 Apr 2024, 10:32
Refund my money
Finwell legacy deducted alot of money from my account now I want a refund they say that I can't be refunded imagine deducting the whole R6 400 I demand a refund
Helpful (0)
Replies (4)0
Replies (4)
Finwell Legal Services's replyOfficial
16 Apr 2024, 10:47Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
Finwell Legal Services's reply16 Apr 2024, 10:47
Official
Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
DC
Dolfie C's updateReviewer Update
16 Apr 2024, 10:51They called me and said they won't be able to refund me and I really want my refund because I did not agree with the amount of money they deducted so please I just want to see my money paid back into my account and cancel everything with finwell
DC
Dolfie C's update16 Apr 2024, 10:51
Reviewer Update
They called me and said they won't be able to refund me and I really want my refund because I did not agree with the amount of money they deducted so please I just want to see my money paid back into my account and cancel everything with finwell
Finwell Legal Services's replyOfficial
16 Apr 2024, 10:53I am afraid you cannot resolve your issue on Hello Peter, since HP is simply a review portal. You will have to resolve your issue with Finwell themselves.
Finwell Legal Services's reply16 Apr 2024, 10:53
Official
I am afraid you cannot resolve your issue on Hello Peter, since HP is simply a review portal. You will have to resolve your issue with Finwell themselves.
DC
Dolfie C's updateReviewer Update
16 Apr 2024, 11:09Ok thanks
DC
Dolfie C's update16 Apr 2024, 11:09
Reviewer Update
Ok thanks