MM
Mdumiseni M
1 reviews | Active since Nov 2023
13 Nov 2023, 13:50
Refund
I have been waiting for over 3 weeks for my refund, they always say one thing everytime. Edith and Llewellyn there is no communication between them and the clients, there's back and forth regarding my money. I have tried to contact Nelia no feedback. I don't know If it's how they treat their clients. I want my money it's my hard earned money.
Helpful (0)
Replies (6)0
Replies (6)
Finwell Legal Services's replyOfficial
13 Nov 2023, 15:35Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
Finwell Legal Services's reply13 Nov 2023, 15:35
Official
Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
MM
Mdumiseni M's updateReviewer Update
13 Nov 2023, 21:30I have been directly contacting your team regarding this matter but none of them were helpful instead there were not responding to my mails, I'll wait 3days to get a response and it same thing over and over. From the 20th of October till today matter it hasn't been sorted.
MM
Mdumiseni M's update13 Nov 2023, 21:30
Reviewer Update
I have been directly contacting your team regarding this matter but none of them were helpful instead there were not responding to my mails, I'll wait 3days to get a response and it same thing over and over. From the 20th of October till today matter it hasn't been sorted.
Finwell Legal Services's replyOfficial
14 Nov 2023, 06:11Noted. You are now on queue with a managed client service portal and should receive response as soon as possible.
Finwell Legal Services's reply14 Nov 2023, 06:11
Official
Noted. You are now on queue with a managed client service portal and should receive response as soon as possible.
MM
Mdumiseni M's updateReviewer Update
14 Nov 2023, 11:26My issue is not resolved as yet, I'm getting emails from MaxLaw not Finwell I don't know who's dealing with this now. FINWELL LEGAL SERVICES must contact me and explain to me what is going on.
FW63531
FW63531
MM
Mdumiseni M's update14 Nov 2023, 11:26
Reviewer Update
My issue is not resolved as yet, I'm getting emails from MaxLaw not Finwell I don't know who's dealing with this now. FINWELL LEGAL SERVICES must contact me and explain to me what is going on.
FW63531
FW63531
Finwell Legal Services's replyOfficial
14 Nov 2023, 11:34Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You have done that, and have received acknowledgement. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly. Your query resolution cannot be done on Hello Peter.
Finwell Legal Services's reply14 Nov 2023, 11:34
Official
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You have done that, and have received acknowledgement. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly. Your query resolution cannot be done on Hello Peter.
MM
Mdumiseni M's updateReviewer Update
16 Nov 2023, 12:27They are ignoring my emails from Monday. They are ****** taking people's money hard earned money. Skelems
MM
Mdumiseni M's update16 Nov 2023, 12:27
Reviewer Update
They are ignoring my emails from Monday. They are ****** taking people's money hard earned money. Skelems