GM
Getrude M

1 reviews | Active since Jun 2019

12 Jul 2023, 16:01

REFUND

All Finwell has promised me and signed for regarding assisting with my creditors, nothing happened. I am even in more debts because of them, I am IN arrears with my creditors cause they promised to negotiate with them. I have been contacting Finwell with no luck. Nobody talks to me or return my calls and emails. I need a refund of R7500 I have paid so far, for them to be able to assist me, its for three months. The service I have signed for, I have never received instead I have accumulated more arrears. Hellopeter, please and kindly assist. Thanks,

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Replies (1)
Finwell Legal Services
Finwell Legal Services's reply13 Jul 2023, 08:30
Official
Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.