jM
johannes M
1 reviews | Active since Oct 2024
09 Dec 2024, 10:14
refund
finwell legal services team promised to go and listen to the recording and come back to me but nothing, is this company so desperate.to just refund me the mere R1800.00?
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Finwell Legal Services's replyOfficial
09 Dec 2024, 18:02Good day, and thank you for your review.
We understand the frustration this matter may have caused, and we deeply apologize for the inconvenience. As a company dedicated to excellence, we can assure you that your issue will be addressed with urgency.
Please keep in mind that response times may take 24 to 48 working hours due to the high volume of inquiries we are currently receiving. If you are looking to apply for a refund, please note that the refund process, after approval, requires a minimum of 10 working days to complete.
While Hello Peter is a valuable platform for sharing feedback on your experience with Finwell, we encourage you to resolve any service-related issues directly with our client services department for faster assistance.
The contact number is available on our website, and rest assured, you will be receiving a callback from our client services team as soon as possible.
We understand the frustration this matter may have caused, and we deeply apologize for the inconvenience. As a company dedicated to excellence, we can assure you that your issue will be addressed with urgency.
Please keep in mind that response times may take 24 to 48 working hours due to the high volume of inquiries we are currently receiving. If you are looking to apply for a refund, please note that the refund process, after approval, requires a minimum of 10 working days to complete.
While Hello Peter is a valuable platform for sharing feedback on your experience with Finwell, we encourage you to resolve any service-related issues directly with our client services department for faster assistance.
The contact number is available on our website, and rest assured, you will be receiving a callback from our client services team as soon as possible.
Finwell Legal Services's reply09 Dec 2024, 18:02
Official
Good day, and thank you for your review.
We understand the frustration this matter may have caused, and we deeply apologize for the inconvenience. As a company dedicated to excellence, we can assure you that your issue will be addressed with urgency.
Please keep in mind that response times may take 24 to 48 working hours due to the high volume of inquiries we are currently receiving. If you are looking to apply for a refund, please note that the refund process, after approval, requires a minimum of 10 working days to complete.
While Hello Peter is a valuable platform for sharing feedback on your experience with Finwell, we encourage you to resolve any service-related issues directly with our client services department for faster assistance.
The contact number is available on our website, and rest assured, you will be receiving a callback from our client services team as soon as possible.
We understand the frustration this matter may have caused, and we deeply apologize for the inconvenience. As a company dedicated to excellence, we can assure you that your issue will be addressed with urgency.
Please keep in mind that response times may take 24 to 48 working hours due to the high volume of inquiries we are currently receiving. If you are looking to apply for a refund, please note that the refund process, after approval, requires a minimum of 10 working days to complete.
While Hello Peter is a valuable platform for sharing feedback on your experience with Finwell, we encourage you to resolve any service-related issues directly with our client services department for faster assistance.
The contact number is available on our website, and rest assured, you will be receiving a callback from our client services team as soon as possible.