Poor service and Bulling customers

Poor service from a guy called Kabelo. open a file for me , debited my account and they claim they couldn't locate the money on their side. Then asked me to reverse the money as they have fixed the problem(Two months) and now i am handed over by them for not paying the same money i was asked to reverse. all i get from them is they are looking at the problem, its fixed and till today

Name of the Contact person: Kabelo Ndhlazi ********** Kind Regards,

********** Consumer Consultant Tel: ********** Fax: ********** ********** Docex 10 Brooklyn

His manager

Kind Regards,

Hashen Naidoo Call Centre Manager Tel: ********** 816 Email: **********

Good day Mr Msibi,

I trust that you are well.

As per the telephonic communication you had with the consultant kabelo.

Please be advise that there was an error with the branches statements. We sincerely apologise for the inconvenience caused. This matter has been dealt with accordingly.

Going forward, Maxlaw Brooklyn will continue with your file as per the agreement.

I trust you find the above in order

Kind Regards,

Hashen Naidoo Call Centre Manager Tel: ********** 816 Email: **********