Poor service

Poor service the consultant called me and I was busy at work so we couldn't continue with the call next thing I know my account is being debited for R700 and the worst part it's a debbi check I even went to my bank they coldny even reverse the debit I then get an sms to say someone will call me in the next 2 working days uptil this day no pho e has come from them this is the worst company to ever deal with some off us work hard for this money and people like you just take it away