EM
Edward M

1 reviews | Active since Oct 2019

01 Mar 2024, 13:00

Paying for Services that are not available

This company convinced me to get help from them with my accounts, I gave them everything and they are talking money from my account but nothing has been sorted.

I've been trying to communicate with the people whom I was in contact with but my massages don't go through even calls or emails no.

They also have attorneys that are called Bornman Attorneys, they are also the same with Finwell. I'm frustrated because do pay them monthly but when I need them it's so difficult to get through to them

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Replies (2)
Finwell Legal Services
Finwell Legal Services's reply01 Mar 2024, 13:31
Official
Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
Finwell Legal Services
Finwell Legal Services's reply04 Mar 2024, 12:01
Official
Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.