TM
Tokollo M

1 reviews | Active since Mar 2025

02 Mar 2025, 07:49

My refund

Finwell Legal services please don't anoy me

I want my money back, I told you to cancel around November because I don't need your service, it seems like you didn't remove me to your systems, last month you took my R500 and yesterday you took my R800 , can I please have my money back, classes reckless firm mxm

0
Replies (1)
Finwell Legal Services
Finwell Legal Services's reply02 Mar 2025, 15:08
Official
Good day, and thank you for taking the time to leave your review.

We sincerely apologize for any inconvenience and frustration this issue has caused. At Finwell, we are committed to delivering the best possible service and can assure you that your concern is being prioritized as a matter of urgency.

Please be aware that due to high query volumes, responses may take 24 to 48 working hours. If you wish to apply for a refund, kindly keep in mind that once approved, the refund process will take a minimum of 10 working days to complete.

Although Hello Peter is an excellent platform for sharing your experience, the best way to resolve your query is to contact Finwell's client services team directly. For efficient handling, we recommend directing your communication to them.

Please note, the official contact number can be found on our website, and a callback from our client services team will follow shortly.