RK
Rayaan K

1 reviews | Active since Dec 2020

07 May 2024, 09:39

Misleading and *****ulent

Was contacted by finwell legal services on the 25 march 2024, they sent me a free credit report ,charged me R685 and never heard of them again. I cancelled everything with the agent,they said that I won't be charged. Now I sent them about ten emails already,they just don't seem to care. I want my money reversed as I haven't received any service from them,besides my free credit report.

0
Replies (2)
Finwell Legal Services
Finwell Legal Services's reply07 May 2024, 11:06
Official
Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
RK
Rayaan K's update30 May 2024, 12:50
Reviewer Update
Good day
This was the last correspondence, still waiting to be contacted. Is this how you waste everyone's time?