MS
Masego S
1 reviews | Active since Feb 2024
21 Feb 2024, 15:05
****mers
Finwell is a ****. Since last year I have been trying to contact them spoke to one of their agents named Mandisa Nkosi who was the first person to help with everything. They have been deducting money from my account which R1500 for MTN but when I call MTN they tell me no one from this company has contacted them about my case. Since yesterday I have been calling their office they tell me someone will call me today is a new day no has called me and no one has rep**** to my emails.
Helpful (0)
Replies (2)0
Replies (2)
Finwell Legal Services's replyOfficial
21 Feb 2024, 15:58Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
Finwell Legal Services's reply21 Feb 2024, 15:58
Official
Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
MS
Masego S's updateReviewer Update
21 Feb 2024, 19:21You guys can reply to my review but can’t reply to my emails? I would like to cancel all of those contracts. R1500, R89 and the R121 that you take every month I would like to have my money back please
MS
Masego S's update21 Feb 2024, 19:21
Reviewer Update
You guys can reply to my review but can’t reply to my emails? I would like to cancel all of those contracts. R1500, R89 and the R121 that you take every month I would like to have my money back please