CM
Cebo M
1 reviews | Active since Dec 2019
24 Sept 2024, 06:15
Just stop with the *****
These guys acknowledged that the saw my cancelation request in July even before the service. I didn't sign a contract. They debited my account in August and I launched complain and they reimbursed my account with a fee of around R300+- this month same story. They debited again. This is ***** and *******.
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Replies (2)0
Replies (2)
Finwell Legal Services's replyOfficial
24 Sept 2024, 15:18Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Keep in mind that due to high volumes responses usually take 24-48 working hours.
Should you be wanting to apply for a refund, the process after approval takes a minimum of 10 working days.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Keep in mind that due to high volumes responses usually take 24-48 working hours.
Should you be wanting to apply for a refund, the process after approval takes a minimum of 10 working days.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
Finwell Legal Services's reply24 Sept 2024, 15:18
Official
Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Keep in mind that due to high volumes responses usually take 24-48 working hours.
Should you be wanting to apply for a refund, the process after approval takes a minimum of 10 working days.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Keep in mind that due to high volumes responses usually take 24-48 working hours.
Should you be wanting to apply for a refund, the process after approval takes a minimum of 10 working days.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
CM
Cebo M's updateReviewer Update
27 Sept 2024, 15:16Still no change and no contact to rectify anything. I feel like this is a a **** and *******.
CM
Cebo M's update27 Sept 2024, 15:16
Reviewer Update
Still no change and no contact to rectify anything. I feel like this is a a **** and *******.