1 reviews | Active since Jan 2015
Incorrect Information provided.
Recieved a call from Peter advised me about that they will help me with me debts and advised that they need to pull my credit report which will cost only R685.00 once off and they will send a debi check mandate, after they sent a debit check mandate on my App it appeared that the R685.00 its not auctually a once off payment but a monthy payment which will deduct on the 29th monthly, I laid a complained about this Peter called his team leader Nathi and read the mandate to however whatever he read its not the same thing that appears on paper, and I advised that what ever he is reading to me its not the same as what he sent, what is written on paper its not the same as they say on the call, and they say the call is recorded, I need the company to listen to the recording and compare to what was send to me. after every thing else the so Called team leader threatened me that they will take legal action against me, mind you I havent signed anything on paper as yet, so am not even interested anymore because I did my investigations and found out that they are debt mediation company thier sales team is telling customers lies, am not very happy with thier service and thier attitude, I need them to fix what ever they did. The number peter used to send me the mandate is ***
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
