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Busisiwe B

1 reviews | Active since May 2024

31 May 2024, 11:15

I would like to writ...

I would like to write a review about Finwell Legal Services Finwell legal team is not to be trusted at all they promised to help me with my debt and we agreed on a amount but none of the creditors were called by finwell I found out this when my bank Capitec kept on sending me emails saying I’m owing them and when I went to the branch they told me and showed me that they never received any call from a third party and it is not showing on the system “my profile” yet money was deducted twice out of my account and no proof from finwell showing that they are working with me regarding this and I can’t even reverse my money back so Nomsa the conultant that I’ve been talking to has decided to disappear on me as well

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Replies (1)
Finwell Legal Services
Finwell Legal Services's reply31 May 2024, 15:46
Official
Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.