SM
Siphokazi M

1 reviews | Active since Nov 2024

26 Nov 2024, 06:14

I want my money back immediately before end of business today

Finwel debited my money after I told them to cancel the agreement we had

I need money money back before I take the feather.

0
Replies (3)
Finwell Legal Services
Finwell Legal Services's reply26 Nov 2024, 07:19
Official
Good day, and thank you for taking the time to leave your review.

We sincerely apologize for any inconvenience and frustration this issue has caused. At Finwell, we are committed to delivering the best possible service and can assure you that your concern is being prioritized as a matter of urgency.

Please be aware that due to high query volumes, responses may take 24 to 48 working hours. If you wish to apply for a refund, kindly keep in mind that once approved, the refund process will take a minimum of 10 working days to complete.

Although Hello Peter is an excellent platform for sharing your experience, the best way to resolve your query is to contact Finwell's client services team directly. For efficient handling, we recommend directing your communication to them.

Please note, the official contact number can be found on our website, and a callback from our client services team will follow shortly.
SM
Siphokazi M's update26 Nov 2024, 07:38
Reviewer Update
I just want my money as soon as possible!!!!
Finwell Legal Services
Finwell Legal Services's reply26 Nov 2024, 07:41
Official
Hello Peter is an excellent platform for sharing your experience, BUT  Hello Peter cannot assist you in resolving your issue. The best way to resolve your query is to contact Finwell's client services team directly. For efficient handling, we recommend directing your communication to them.