MM
Morena M
1 reviews | Active since Oct 2024
30 Dec 2024, 14:44
I have a problem bec...
I have a problem because my netbank credit card was not removed I do now why and pay full amount to remove that
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Finwell Legal Services's replyOfficial
31 Dec 2024, 09:30Good day. Thank you for sharing your review with us.
As an organization, we are deeply committed to providing the highest standard of service, and we understand the importance of addressing your concerns promptly. Please rest assured that your issue is being treated with urgency, and we sincerely apologize for any inconvenience or frustration this situation has caused.
Due to high volumes, please note that responses may take between 24 to 48 working hours. If you are considering applying for a refund, kindly note that once approved, the refund process will take a minimum of 10 working days.
While Hello Peter serves as a platform for rating your experience with Finwell, please be reminded that all queries must be addressed directly with our client services team. We recommend directing your communication accordingly to ensure swift resolution.
For further assistance, please contact us via the official number listed on our website. Rest assured, you will receive a callback from our client services team at the earliest opportunity.
*** Furthermore, take note that the company is currently closed and will open again on 6th January 2025.
As an organization, we are deeply committed to providing the highest standard of service, and we understand the importance of addressing your concerns promptly. Please rest assured that your issue is being treated with urgency, and we sincerely apologize for any inconvenience or frustration this situation has caused.
Due to high volumes, please note that responses may take between 24 to 48 working hours. If you are considering applying for a refund, kindly note that once approved, the refund process will take a minimum of 10 working days.
While Hello Peter serves as a platform for rating your experience with Finwell, please be reminded that all queries must be addressed directly with our client services team. We recommend directing your communication accordingly to ensure swift resolution.
For further assistance, please contact us via the official number listed on our website. Rest assured, you will receive a callback from our client services team at the earliest opportunity.
*** Furthermore, take note that the company is currently closed and will open again on 6th January 2025.
Finwell Legal Services's reply31 Dec 2024, 09:30
Official
Good day. Thank you for sharing your review with us.
As an organization, we are deeply committed to providing the highest standard of service, and we understand the importance of addressing your concerns promptly. Please rest assured that your issue is being treated with urgency, and we sincerely apologize for any inconvenience or frustration this situation has caused.
Due to high volumes, please note that responses may take between 24 to 48 working hours. If you are considering applying for a refund, kindly note that once approved, the refund process will take a minimum of 10 working days.
While Hello Peter serves as a platform for rating your experience with Finwell, please be reminded that all queries must be addressed directly with our client services team. We recommend directing your communication accordingly to ensure swift resolution.
For further assistance, please contact us via the official number listed on our website. Rest assured, you will receive a callback from our client services team at the earliest opportunity.
*** Furthermore, take note that the company is currently closed and will open again on 6th January 2025.
As an organization, we are deeply committed to providing the highest standard of service, and we understand the importance of addressing your concerns promptly. Please rest assured that your issue is being treated with urgency, and we sincerely apologize for any inconvenience or frustration this situation has caused.
Due to high volumes, please note that responses may take between 24 to 48 working hours. If you are considering applying for a refund, kindly note that once approved, the refund process will take a minimum of 10 working days.
While Hello Peter serves as a platform for rating your experience with Finwell, please be reminded that all queries must be addressed directly with our client services team. We recommend directing your communication accordingly to ensure swift resolution.
For further assistance, please contact us via the official number listed on our website. Rest assured, you will receive a callback from our client services team at the earliest opportunity.
*** Furthermore, take note that the company is currently closed and will open again on 6th January 2025.