tT
tyleradammcdonald T

1 reviews | Active since Sept 2012

13 Nov 2024, 15:35

Harassment

Finwell

Keep harrassing me

They have someone named Mongezi who has appropriated my number to his profile

Finwell keep calling me to get hold of one Mr Mongezi

Virtually every other day I get a phone call

My number does not belong to Mr Mongezi

I have told them remove my number from the profile yet still they harass me

0
Replies (3)
Finwell Legal Services
Finwell Legal Services's reply13 Nov 2024, 16:54
Official
Good day, and thank you for taking the time to leave your review.

We sincerely apologize for any inconvenience and frustration this issue has caused. At Finwell, we are committed to delivering the best possible service and can assure you that your concern is being prioritized as a matter of urgency.

Although Hello Peter is an excellent platform for sharing your experience, the best way to resolve your query is to contact Finwell's client services team directly. For efficient handling, we recommend directing your communication to them.

Please note, the official contact number can be found on our website, and a callback from our client services team will follow shortly.
tT
tyleradammcdonald T's update13 Nov 2024, 16:57
Reviewer Update
Is this some sort of a joke

You expect me to contact you in response to my official complaint


What service is this ??????


Finwell Legal Services
Finwell Legal Services's reply13 Nov 2024, 17:07
Official
We do not expect that. We will contact you - "a callback from our client services team will follow shortly".