NM
Nompumelelo M
1 reviews | Active since Apr 2024
14 Apr 2024, 20:06
Finwell Wealth Solutions are ****mers
They stole my money without me giving them my banking details and I declined their offer due to the fact that I never needed it and they debit my money from my bank account without me having an agreement with them and they have done this to a lot of people ****ming them their monies and ignoring their calls, they need to be stop, they have bad reviews and they are *****ulent in how they do things they even blocked me from reimbursing my money from the bank I have opened a case against them of ***** cause I never agreed in the first place from them to take money.
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Replies (4)
Finwell Legal Services's replyOfficial
15 Apr 2024, 07:51Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
Finwell Legal Services's reply15 Apr 2024, 07:51
Official
Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
NM
Nompumelelo M's updateReviewer Update
15 Apr 2024, 13:28Finwell Legal Services debited my account without my permission and they are refusing to get back to me they not even answering my calls and when I requested the recording I was told 48 hours but before that an agent stated that he listened to my recording and I supposedly agreed on May but they debited my account in April, I never needed their services to begin with and don't even have debt for them to even render a service to begin with, they are refusing to reimburse me money and I told them countless times that I never agreed to anything of their services.
NM
Nompumelelo M's update15 Apr 2024, 13:28
Reviewer Update
Finwell Legal Services debited my account without my permission and they are refusing to get back to me they not even answering my calls and when I requested the recording I was told 48 hours but before that an agent stated that he listened to my recording and I supposedly agreed on May but they debited my account in April, I never needed their services to begin with and don't even have debt for them to even render a service to begin with, they are refusing to reimburse me money and I told them countless times that I never agreed to anything of their services.
NM
Nompumelelo M's updateReviewer Update
15 Apr 2024, 13:38I was contacted by an agent that is from Finwell Wealth Solutions that they are a different organisation regards of their offers they offer wills and other which I clearly remember them trying ot offer me a will which I declined now Finwell Legal Services debited an unauthorized payment which I never had an agreement with them due to the fact that I never needed their services now they are refusing to reimburse me my money.
They are claiming that I have a recording me agreeing to be debited on May but debit me on April on a services I never agreed upon I never gave them my details but managed to deduct money from my account.
I want to be reimbursed for a service I never declared that I was in need for they but they are refusing to do so they even blocked me from doing so but and they are not even responding to my calls.
They are claiming that I have a recording me agreeing to be debited on May but debit me on April on a services I never agreed upon I never gave them my details but managed to deduct money from my account.
I want to be reimbursed for a service I never declared that I was in need for they but they are refusing to do so they even blocked me from doing so but and they are not even responding to my calls.
NM
Nompumelelo M's update15 Apr 2024, 13:38
Reviewer Update
I was contacted by an agent that is from Finwell Wealth Solutions that they are a different organisation regards of their offers they offer wills and other which I clearly remember them trying ot offer me a will which I declined now Finwell Legal Services debited an unauthorized payment which I never had an agreement with them due to the fact that I never needed their services now they are refusing to reimburse me my money.
They are claiming that I have a recording me agreeing to be debited on May but debit me on April on a services I never agreed upon I never gave them my details but managed to deduct money from my account.
I want to be reimbursed for a service I never declared that I was in need for they but they are refusing to do so they even blocked me from doing so but and they are not even responding to my calls.
They are claiming that I have a recording me agreeing to be debited on May but debit me on April on a services I never agreed upon I never gave them my details but managed to deduct money from my account.
I want to be reimbursed for a service I never declared that I was in need for they but they are refusing to do so they even blocked me from doing so but and they are not even responding to my calls.
Finwell Legal Services's replyOfficial
16 Apr 2024, 08:49Good day. While we thank you for clarifying things and posting your review, you will not be able to resolve your issue here on Hello Peter. Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly. They do have a system which will help facilitate your query if you send them an email.
Finwell Legal Services's reply16 Apr 2024, 08:49
Official
Good day. While we thank you for clarifying things and posting your review, you will not be able to resolve your issue here on Hello Peter. Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly. They do have a system which will help facilitate your query if you send them an email.