NK
Nono K
1 reviews | Active since Jun 2023
30 Jun 2023, 09:34
Finwell ****med me R685 in April and R3000 now in june
Finwell legal services contacted me on march this year... I was speaking to a sales consultant by the name (Nompilo Mashiane) which she explained everything over the phone about finwell and sent me the documents via email which i haven't signed as yet... She said they will deduct R685 per month from my account, of which they did in April and i have not even signed any documents or agreement with them. I asked them if its possible to cancel they did not get back to me and now they took R3000 out of my account which i do not recall agreeing for them to take that amount of money... Tried calling them again they said they will get back to me but they didn't.
Helpful (0)
Replies (9)0
Replies (9)
Finwell Legal Services's replyOfficial
30 Jun 2023, 11:42Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Finwell Legal Services's reply30 Jun 2023, 11:42
Official
Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
NK
Nono K's updateReviewer Update
30 Jun 2023, 11:50You have to because i need my money back i have not even paid my rent and am about to be kicked out because you took my money
NK
Nono K's update30 Jun 2023, 11:50
Reviewer Update
You have to because i need my money back i have not even paid my rent and am about to be kicked out because you took my money
Finwell Legal Services's replyOfficial
30 Jun 2023, 11:53Thank you for your comment. Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
Finwell Legal Services's reply30 Jun 2023, 11:53
Official
Thank you for your comment. Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
NK
Nono K's updateReviewer Update
30 Jun 2023, 11:55I have tried calling you guys all i get is that you will call me back but you dont call back i just need my money back thank you
NK
Nono K's update30 Jun 2023, 11:55
Reviewer Update
I have tried calling you guys all i get is that you will call me back but you dont call back i just need my money back thank you
NK
Nono K's updateReviewer Update
30 Jun 2023, 14:36I'm opening a case of ***** and reporting you. Pls get back to me urgently
NK
Nono K's update30 Jun 2023, 14:36
Reviewer Update
I'm opening a case of ***** and reporting you. Pls get back to me urgently
NK
Nono K's updateReviewer Update
30 Jun 2023, 14:36*****ulent
NK
Nono K's update30 Jun 2023, 14:36
Reviewer Update
*****ulent
NK
Nono K's updateReviewer Update
03 Jul 2023, 16:41Can I please get my money back please right now I'm struggling financially
NK
Nono K's update03 Jul 2023, 16:41
Reviewer Update
Can I please get my money back please right now I'm struggling financially
Finwell Legal Services's replyOfficial
04 Jul 2023, 10:27Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Finwell Legal Services's reply04 Jul 2023, 10:27
Official
Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
NK
Nono K's updateReviewer Update
04 Jul 2023, 10:29I need my money back thats all
NK
Nono K's update04 Jul 2023, 10:29
Reviewer Update
I need my money back thats all