PM
Pelonomi M
1 reviews | Active since Nov 2011
31 Jan 2024, 11:03
Finwell Legal services, ****mers.
Bad service. I need them to reverse my money and they are refusing, instead they are telling to send a bank statement which says to me they do not know how much money they took from my account. I need my money back ASAP. 14 days that they are telling me about is too long. Finwell is busy taking money from my account but i get no help from them, i don't get responses on calls, messages and whatsapp. They can't even give me my account statement and they are refusing to pay me back. The service was sold to me by a lady called Nomonde then Valencia took over now she is not responding messages.
Helpful (0)
Replies (2)0
Replies (2)
Finwell Legal Services's replyOfficial
31 Jan 2024, 12:31Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
Finwell Legal Services's reply31 Jan 2024, 12:31
Official
Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
PM
Pelonomi M's updateReviewer Update
13 Feb 2024, 10:04Good day,
Please note that Finwell has still not helped me and they are refusing to give me my money back since they could not assist as we agreed.
Regards
Pelo.
Please note that Finwell has still not helped me and they are refusing to give me my money back since they could not assist as we agreed.
Regards
Pelo.
PM
Pelonomi M's update13 Feb 2024, 10:04
Reviewer Update
Good day,
Please note that Finwell has still not helped me and they are refusing to give me my money back since they could not assist as we agreed.
Regards
Pelo.
Please note that Finwell has still not helped me and they are refusing to give me my money back since they could not assist as we agreed.
Regards
Pelo.