1 reviews | Active since Aug 2022
Finwell Legal Services ****med me
Good day To whoever wants to hear my experience with Finwell Legal Services This was the worst experience I had with the ****mers One of their consultants called me on the third to help me with services they provide I told them I am not interested so they kept on pushing and calling they insisted on telling me this is free of charge they only want to assist me on my credit report So told them of okay because I wanted to find out what’s blocking me from some applications I’m sending through
A message came through on my cellphone stating that they is a R685 monthly payment so I asked the consultant what’s this about she told me not to worry it’s nothing just the amount of days they going to pull the report from so I became skeptic about the and declined it a few times so she came back to me and asked me to accept so that I can get the report I kept on asking about this R685 amount she kept telling me I shouldn’t worry
This morning when I check my a bank notification came through saying a amount of R685 was deducted by Finwell Legal Services I try to get hold of the consultant through email she’s not responding to any of my mail I call in and try to understand the full story behind this deductions they put my call through one of their policy manager I try to explain the whole situation to her she tells me that her consultant provided me with their product I tell them if only the consultant didn’t force me and lie to me about clicking the accept button we wouldn’t be on this call her response was that the consultant didn’t hold a gun to my head they even deny to send the recording of this call
Any assistance would be appreciated
As an organization, we are deeply committed to providing the highest standard of service, and we understand the importance of addressing your concerns promptly. Please rest assured that your issue is being treated with urgency, and we sincerely apologize for any inconvenience or frustration this situation has caused.
Due to high volumes, please note that responses may take between 24 to 48 working hours. If you are considering applying for a refund, kindly note that once approved, the refund process will take a minimum of 10 working days.
While Hello Peter serves as a platform for rating your experience with Finwell, please be reminded that all queries must be addressed directly with our client services team. We recommend directing your communication accordingly to ensure swift resolution.
For further assistance, please contact us via the official number listed on our website. Rest assured, you will receive a callback from our client services team at the earliest opportunity.
As an organization, we are deeply committed to providing the highest standard of service, and we understand the importance of addressing your concerns promptly. Please rest assured that your issue is being treated with urgency, and we sincerely apologize for any inconvenience or frustration this situation has caused.
Due to high volumes, please note that responses may take between 24 to 48 working hours. If you are considering applying for a refund, kindly note that once approved, the refund process will take a minimum of 10 working days.
While Hello Peter serves as a platform for rating your experience with Finwell, please be reminded that all queries must be addressed directly with our client services team. We recommend directing your communication accordingly to ensure swift resolution.
For further assistance, please contact us via the official number listed on our website. Rest assured, you will receive a callback from our client services team at the earliest opportunity.