KS
Kearabetswe S
1 reviews | Active since Feb 2012
15 Oct 2024, 09:55
Finwell legal services is a day light *******
I called Finwell in January for assistance. I did not go through with their services. Now I've been charged R1889.00 they put my name on negative listing on my credit profile. It blocks everything that I try to apply for. Finwell is a rip-off, how do they charge a person if their services were not rendered? Where do they get the audacity? I'm very unhappy
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Finwell Legal Services's replyOfficial
15 Oct 2024, 17:47Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Keep in mind that due to high volumes responses usually take 24-48 working hours.
Should you be wanting to apply for a refund, the process after approval takes a minimum of 10 working days.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Keep in mind that due to high volumes responses usually take 24-48 working hours.
Should you be wanting to apply for a refund, the process after approval takes a minimum of 10 working days.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
Finwell Legal Services's reply15 Oct 2024, 17:47
Official
Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Keep in mind that due to high volumes responses usually take 24-48 working hours.
Should you be wanting to apply for a refund, the process after approval takes a minimum of 10 working days.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Keep in mind that due to high volumes responses usually take 24-48 working hours.
Should you be wanting to apply for a refund, the process after approval takes a minimum of 10 working days.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.