Finwell legal services client review

I called in to their company 2 weeks prior deduction to make a payment arrangement and they completely failed me in that regard. I was told that I should let the company deduct and I’d get a refund and I’m still fighting that battle. Ended up completely terminating their services because they were of no help at all. Spoke to so many consultants but no help. Now my back is against the wall because of them. Poor client management and communication. Honestly Of no help at all.