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Thabo L
1 reviews | Active since Jul 2018
26 Jan 2024, 15:51
Finwell Legal services ****
I cancelled my contract with them and they sent me an email confirmation of that and also assured me that they wouldn't debit my account anymore. This month they debited once more and when I ask for a refund I get sent from pillar to post. I have called numerous times and everytime I get told that they would call me back but nobody has done so. These guys are ****mers
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Replies (2)
Finwell Legal Services's replyOfficial
27 Jan 2024, 11:09Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
Finwell Legal Services's reply27 Jan 2024, 11:09
Official
Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
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Thabo L's updateReviewer Update
30 Jan 2024, 11:07I find it very disturbing that you responded so swiftly on this platform but my emails and phone calls to your company remain unanswered. To date nobody has made any contact with me
TL
Thabo L's update30 Jan 2024, 11:07
Reviewer Update
I find it very disturbing that you responded so swiftly on this platform but my emails and phone calls to your company remain unanswered. To date nobody has made any contact with me