MM
Mehloti M

1 reviews | Active since Jan 2015

02 May 2023, 10:56

Finwell legal services

I went to them because in needed help with debt reduction they said I will pay them R685 only and then they will help me.i paid and then month end they debited R5000 and I waited the whole month for the statement of how my money was distributed they didn't send it....so come another month they debited and even now I didn't get the statement they are giving me the runarounds. Today they are saying the 1st R5000 was for them which is something we didn't agree upon..when you try to contact them you wait for hours for your call to be answered

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Replies (4)
Finwell Legal Services
Finwell Legal Services's reply02 May 2023, 12:59
Official
Client service will be in touch
MM
Mehloti M's update16 May 2023, 07:02
Reviewer Update
Client service called and I spoke to Llewellyn Smith,he promised to settle my homechoice and MTN accounts he didn't. When I come to you I needed to be assisted with my debts...now my situation is deeper because my 3 creditors that you promised to contact have handed me over to the lawyers.You took my R10 000 and promised to contact them,you didn't contact neither of them and yet you claim that the R5000 was for mediation.can you please give me my R10 000 back because mediation was not done...non of my creditors were contacted by you,so what am I paying for.
Finwell Legal Services
Finwell Legal Services's reply16 May 2023, 07:36
Official
Good Day Mam 

As advised and as per statement I sent you the outstanding balance on your Home Choice Account has been settled as per your request on 05/05/2023.

Regards
Finwell Legal Customer Service Team 
MM
Mehloti M's update16 May 2023, 08:51
Reviewer Update
I didn't get any statement from you,and homechoice calls me everyday they didn't get anything from you...my account is still in arrears.Send me proof of payment ASAP