finwell legal problems

i was called everything sounded good however the agent Sabelo Ndaba wanted me to pay for everything that i wanted to be remove which would have been about a monthly debit of r2600 . so a few days later after consideration i email him and tell him i need to cancel my subscription of their services as this would put me in even more financial strain . 2 weeks have gone by and yet no feedback . i emailed their customer email on their website also a week and no feedback . very angry because of this .