AA
Alpheus A

1 reviews | Active since Jun 2024

03 Aug 2024, 07:31

Finwell convinced me that they will negotiate on my behalf to the creditor l had, which was Capfin they deducted R2000 from my account,apart from the R680, they said it was a once off their will department convinced me to take up a will with, which l was

Finwell convinced me that they will negotiate on my behalf to the creditor l had, which was Capfin they deducted R2000 from my account,apart from the R680, they said it was a once off their will department convinced me to take up a will with, which l was paying R175, when l tried to stop it they never came back to me l have since paid up my creditor and closed the account they were debiting from,my biggest worry is that will l ever recover my R2000? I will make sure that l review every 72 hours until justice is served.Very worried Clint.

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Replies (1)
Finwell Legal Services
Finwell Legal Services's reply05 Aug 2024, 08:01
Official
Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.