GN
GI N
1 reviews | Active since Aug 2020
30 Aug 2024, 11:05
Finwell - Beware
Advertised as Loans, Never explained what they offered, asked for bank details and confirm debit order upfront, only after was it explained that they offer services by paying your debt. After this was explained, they were informed in writing to stop everything and not to proceed. Debit order was taken off account and the extremely helpful Keanan Jouston consultant is not answering emails or calls. Please be aware of these guys, no wonder Government is closing down on these type of companies misleading the poor into their schemes.
Helpful (0)
Replies (2)0
Replies (2)
Finwell Legal Services's replyOfficial
30 Aug 2024, 11:08Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Keep in mind that due to high volumes responses usually take 24-48 working hours.
Should you be wanting to apply for a refund, the process after approval takes a minimum of 10 working days.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Keep in mind that due to high volumes responses usually take 24-48 working hours.
Should you be wanting to apply for a refund, the process after approval takes a minimum of 10 working days.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
Finwell Legal Services's reply30 Aug 2024, 11:08
Official
Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Keep in mind that due to high volumes responses usually take 24-48 working hours.
Should you be wanting to apply for a refund, the process after approval takes a minimum of 10 working days.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Keep in mind that due to high volumes responses usually take 24-48 working hours.
Should you be wanting to apply for a refund, the process after approval takes a minimum of 10 working days.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
GN
GI N's updateReviewer Update
30 Aug 2024, 11:26Tried contacting - no answer, whats app number - no reply error message. Other numbers looked up, every call is answered by a different name of the company. I will be happy to review my post, but this experience raised huge concerns of ethical conduct by your company or its employees.
GN
GI N's update30 Aug 2024, 11:26
Reviewer Update
Tried contacting - no answer, whats app number - no reply error message. Other numbers looked up, every call is answered by a different name of the company. I will be happy to review my post, but this experience raised huge concerns of ethical conduct by your company or its employees.