1 reviews | Active since Nov 2015
Extremely poor service, which deserves a rating sub zero.
Sometime just before the middle of December 2020, I received a call from Finwell legal services regarding the cancelation of my debt review.
I will not name the two individuals involved for now.
I was informed that a debit order of just over R600 would be deducted from my bank account in order for finwell to acquire my credit profile.
I was also told that I would receive a call from finwell as soon as my credit profile is attained.
Fast track to the present day (2021-02-18), over 2 months later, I still have not received a single communication from either of the two gentlemen (whom I will not name just yet).
I have been calling Finwell’s customer service line for the past 3 days with no answer.
I have paid for a part of their service and yet Finwell has not held up their end of the deal.
How is this legal??
Now I am left wondering will I ever get what I paid for?!
At this point I will never recommended Finwell Legal Services to anyone.
Ps. I hope this review will result in one of the two individuals calling me ASAP.
We would like to resolve your experience positively.
I am the liason to client service at Finwell.
Would you mind sending me an email with your contact detail, and preferably also your ID or account number (which will have a DG or FW prefix).
Regards
We would like to resolve your experience positively.
I am the liason to client service at Finwell.
Would you mind sending me an email with your contact detail, and preferably also your ID or account number (which will have a DG or FW prefix).
Regards
I will continue to provide updates.
I will continue to provide updates.
