PM
Priscilla M
1 reviews | Active since Nov 2023
29 Nov 2023, 13:47
****ed client ###Nonsense services
To be honest once you accept the debit mandate it’s done . Isabella will literally not respond and I called in another agent called Lerato hung up while placing me on hold to wait to be transferred . You request a call back you will wait till you die they will not call you .
Helpful (0)
Replies (3)0
Replies (3)Finwell Legal Services's replyOfficial
29 Nov 2023, 13:48Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
Finwell Legal Services's reply29 Nov 2023, 13:48
Official
Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
PM
Priscilla M's updateReviewer Update
29 Nov 2023, 13:51They only have one number to call back but they have several numbers to call you when they want you to accept the debit mandates .Very funny
PM
Priscilla M's update29 Nov 2023, 13:51
Reviewer Update
They only have one number to call back but they have several numbers to call you when they want you to accept the debit mandates .Very funny
Finwell Legal Services's replyOfficial
29 Nov 2023, 16:31Noted
Finwell Legal Services's reply29 Nov 2023, 16:31
Official
Noted
