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Lillian X

1 reviews | Active since Mar 2025

07 Mar 2025, 16:40

Disappointed Client

I signed the agreement with them in September 2024, and they started to debit R1500+ from October 2024 including the R89 for cover. Today (7th of March 2025) I contacted my creditor to find out if they have been receiving any payment into my account, they told me that the last payment to my account was done in 2020.

when I try to contact Finwell by replying to the e-mails that they were sending to me, I'm only receiving an auto reply that says the e-mail could not be delivered because the address was not found .

I'm very sad and disappointed because I trusted them

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Replies (1)
Finwell Legal Services
Finwell Legal Services's reply07 Mar 2025, 16:42
Official
Good day. Thank you for sharing your review with us.

As an organization, we are deeply committed to providing the highest standard of service, and we understand the importance of addressing your concerns promptly. Please rest assured that your issue is being treated with urgency, and we sincerely apologize for any inconvenience or frustration this situation has caused.