MT
Mohlomi T
1 reviews | Active since Oct 2021
12 Aug 2025, 13:31
DISAPPOINTED
I still haven't received any feedback non whatsoever, my account still shows that I'm in arrears. clearly I have been paying for nothing and now I can't any answers. I regret trusting this organisation that promised me financial freedom yet I still remain in the same position.
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Finwell Legal Services's replyOfficial
12 Aug 2025, 14:40Hi there, and thank you for your review.
At Finwell, we take service seriously and want to assure you that your concerns are receiving urgent attention. We truly regret the frustration this may have caused and apologise for any inconvenience.
Please note, due to higher-than-usual volumes, our response time may be between 24 to 48 working hours. If you’re considering a refund, once it’s been approved, the process may take a minimum of 10 working days to reflect.
While Hello Peter is a great platform for sharing your experience, we encourage you to direct any service-related queries to our client services team for a quicker resolution. You’ll find our official contact number on our website, and we’ll give you a call back as soon as possible.
Thanks again for bringing this to our attention. *** Client service will be in touch shortly
At Finwell, we take service seriously and want to assure you that your concerns are receiving urgent attention. We truly regret the frustration this may have caused and apologise for any inconvenience.
Please note, due to higher-than-usual volumes, our response time may be between 24 to 48 working hours. If you’re considering a refund, once it’s been approved, the process may take a minimum of 10 working days to reflect.
While Hello Peter is a great platform for sharing your experience, we encourage you to direct any service-related queries to our client services team for a quicker resolution. You’ll find our official contact number on our website, and we’ll give you a call back as soon as possible.
Thanks again for bringing this to our attention. *** Client service will be in touch shortly
Finwell Legal Services's reply12 Aug 2025, 14:40
Official
Hi there, and thank you for your review.
At Finwell, we take service seriously and want to assure you that your concerns are receiving urgent attention. We truly regret the frustration this may have caused and apologise for any inconvenience.
Please note, due to higher-than-usual volumes, our response time may be between 24 to 48 working hours. If you’re considering a refund, once it’s been approved, the process may take a minimum of 10 working days to reflect.
While Hello Peter is a great platform for sharing your experience, we encourage you to direct any service-related queries to our client services team for a quicker resolution. You’ll find our official contact number on our website, and we’ll give you a call back as soon as possible.
Thanks again for bringing this to our attention. *** Client service will be in touch shortly
At Finwell, we take service seriously and want to assure you that your concerns are receiving urgent attention. We truly regret the frustration this may have caused and apologise for any inconvenience.
Please note, due to higher-than-usual volumes, our response time may be between 24 to 48 working hours. If you’re considering a refund, once it’s been approved, the process may take a minimum of 10 working days to reflect.
While Hello Peter is a great platform for sharing your experience, we encourage you to direct any service-related queries to our client services team for a quicker resolution. You’ll find our official contact number on our website, and we’ll give you a call back as soon as possible.
Thanks again for bringing this to our attention. *** Client service will be in touch shortly