KM
Keseabetswe M

1 reviews | Active since Jul 2024

12 Jul 2024, 13:36

Debt order cancel

My name is keseabetswe Mokubyane i was approached by the company to assist me with to clear my name from credit bureau. I give Adelaide my banking details and she explained that its a once off and money was affordable and i agreed. Later i got the call from same company told me a different story that i have to pay R1500 for 6 months or R3000 in 3 months i told the guy that wont be a able to afford Puseletso and i want to cancel he dropped the call. All i want with Finewell is they cancel the debt order because that's not i agreed for and i thought they will help me

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Replies (1)
Finwell Legal Services
Finwell Legal Services's reply13 Jul 2024, 18:19
Official
Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.