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thato S
1 reviews | Active since Dec 2020
18 Dec 2024, 11:52
Debited my account without Authority
They took money from my account while we cancelled their contract in August 2024, while I even asked if they not going to send me a letter to show I don't have any contract with them, now when I call I get voice recorder that they on a Holiday. While they sent message they refunding my money.
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Finwell Legal Services's replyOfficial
19 Dec 2024, 09:30Good day, and thank you for your review.
We understand the frustration this matter may have caused, and we deeply apologize for the inconvenience. As a company dedicated to excellence, we can assure you that your issue will be addressed with urgency in the new year.
The company has closed until 6th January 2025, and is also relocating offices to a new premises. Response times will be affected accordingly.
You will be receiving a callback from our client services team as soon as possible after the company opens on 6th January 2025.
We understand the frustration this matter may have caused, and we deeply apologize for the inconvenience. As a company dedicated to excellence, we can assure you that your issue will be addressed with urgency in the new year.
The company has closed until 6th January 2025, and is also relocating offices to a new premises. Response times will be affected accordingly.
You will be receiving a callback from our client services team as soon as possible after the company opens on 6th January 2025.
Finwell Legal Services's reply19 Dec 2024, 09:30
Official
Good day, and thank you for your review.
We understand the frustration this matter may have caused, and we deeply apologize for the inconvenience. As a company dedicated to excellence, we can assure you that your issue will be addressed with urgency in the new year.
The company has closed until 6th January 2025, and is also relocating offices to a new premises. Response times will be affected accordingly.
You will be receiving a callback from our client services team as soon as possible after the company opens on 6th January 2025.
We understand the frustration this matter may have caused, and we deeply apologize for the inconvenience. As a company dedicated to excellence, we can assure you that your issue will be addressed with urgency in the new year.
The company has closed until 6th January 2025, and is also relocating offices to a new premises. Response times will be affected accordingly.
You will be receiving a callback from our client services team as soon as possible after the company opens on 6th January 2025.