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fundiswa Z
1 reviews | Active since Mar 2015
21 Feb 2024, 11:15
Debit problem
I am so disappointed with the service i received at finwell legal services,i was happy at first but now they are disappointing me.My agreement with them was that they will debt on the 29th of every month ,i was surprise when i received a notification on the 20th that finwell debited R1500 wich was the money to pay my daughter’s.i phoned them they kept saying they will call me when they received a feedback,my daughter is kicked out of school cause i was supposed to pay yesterday.I regret joining this thing i want to cancel it now,it is goving me stress
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Replies (4)0
Replies (4)
Finwell Legal Services's replyOfficial
21 Feb 2024, 13:49Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
Finwell Legal Services's reply21 Feb 2024, 13:49
Official
Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
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fundiswa Z's updateReviewer Update
23 Feb 2024, 20:53I reaceived a call from finwell legal services and they promised that my money will be reversed and it will reflect on my bank on the 23rd but all that was a lie,i have not received it.I am done with this i will cancel everything with them and find some other company that can assist me,i really dont care about the other premiums that i paid they can take them
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fundiswa Z's update23 Feb 2024, 20:53
Reviewer Update
I reaceived a call from finwell legal services and they promised that my money will be reversed and it will reflect on my bank on the 23rd but all that was a lie,i have not received it.I am done with this i will cancel everything with them and find some other company that can assist me,i really dont care about the other premiums that i paid they can take them
fZ
fundiswa Z's updateReviewer Update
01 Mar 2024, 19:47Again they debited R1500 on the 29th and i have not yet received the reversal that i was promised .They took my money after i told them to cancel everything with them.They are greedy i just want to warm people about finwell legal services.I know the will not reply cause they know that what they did to me is very wrong
fZ
fundiswa Z's update01 Mar 2024, 19:47
Reviewer Update
Again they debited R1500 on the 29th and i have not yet received the reversal that i was promised .They took my money after i told them to cancel everything with them.They are greedy i just want to warm people about finwell legal services.I know the will not reply cause they know that what they did to me is very wrong
fZ
fundiswa Z's updateReviewer Update
12 Mar 2024, 17:14I thought funwell will be my problem solver,i never thought i will be this angry with them,from the 20th till today no rervesal.I wonder those who are writing good things about them what have they done to receive that good treatment.I am starting to think that i am being ****med 😭
fZ
fundiswa Z's update12 Mar 2024, 17:14
Reviewer Update
I thought funwell will be my problem solver,i never thought i will be this angry with them,from the 20th till today no rervesal.I wonder those who are writing good things about them what have they done to receive that good treatment.I am starting to think that i am being ****med 😭