DCG
Desire' Chante' Gould

1 reviews | Active since Feb 2018

28 Nov 2023, 10:53

Debit order R600 en something non-refundable ***

Phone me and asked if they could assess me, few days before pay day I get a notification for a debit order of R648, I want my money back As I have instructed from the begning of the phone call that I am not interested.

0
Replies (2)
Finwell Legal Services
Finwell Legal Services's reply28 Nov 2023, 14:49
Official
Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
DCG
Desire' Chante' Gould's update28 Nov 2023, 14:53
Reviewer Update
Good day,
I have contacted Finwell numerously, and the reply is that the team leader will get back to me. The fact that matters to me is that several law firms contacted me but non of them charged an up front fee for assessments in this case I was not even interested.