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ayanda M

1 reviews | Active since Dec 2024

01 Dec 2024, 13:32

debit order

they diduct my money without signing an documents .they even not communicate we me i give the email they they stillng from poor people . what is a solution because 1049 is lot of money this is not legal solutions is ****

0
Replies (1)
Finwell Legal Services
Finwell Legal Services's reply01 Dec 2024, 17:49
Official
Good day, and thank you for taking the time to leave your review.

We sincerely apologize for any inconvenience and frustration this issue has caused. At Finwell, we are committed to delivering the best possible service and can assure you that your concern is being prioritized as a matter of urgency.

Please be aware that due to high query volumes, responses may take 24 to 48 working hours. If you wish to apply for a refund, kindly keep in mind that once approved, the refund process will take a minimum of 10 working days to complete.

Although Hello Peter is an excellent platform for sharing your experience, the best way to resolve your query is to contact Finwell's client services team directly. For efficient handling, we recommend directing your communication to them.

Please note, the official contact number can be found on our website, and a callback from our client services team will follow shortly.