ML
Mo L
1 reviews | Active since Nov 2019
23 Sept 2023, 06:38
DAYLIGHT ******S/****MERS
It's been 3 months since I last spoke to someone from this company but every month without fail on 23rd a debit of R89 goes through my account. I've emailed Llwelyn Smith who has never responded to me with regards to those debits. I have spoken to the bank and they cannot do anything. But my big QUESTION IS WHAT AM I PAYING FINWELL FOR????? Because as far as I know I have not signed for this free for all happening in my account. Or is it because it's so small I won't notice? WELL I DID AND I WANT MY MONEY BACK. I DID NOT GIVE YOU ANY PERMISSION
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Finwell Legal Services's replyOfficial
23 Sept 2023, 17:00Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
Finwell Legal Services's reply23 Sept 2023, 17:00
Official
Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
ML
Mo L's updateReviewer Update
27 Sept 2023, 12:27How do you suppose I do that when your switchboard number is forever on hold. I hold up to 5 minutes with no answer. As of you people are not *******ly eating my money
ML
Mo L's update27 Sept 2023, 12:27
Reviewer Update
How do you suppose I do that when your switchboard number is forever on hold. I hold up to 5 minutes with no answer. As of you people are not *******ly eating my money