CD
Cassandra D

1 reviews | Active since Jun 2024

01 Jun 2024, 09:11

Complaint

It is with a heavy heart that I'm writing this review this morning I won't recommend this service to anyone. You go to them thinking they can help you out of your financial situation but you will find yourself deeper into a already financially strain situation... You guys took R1500 from my account and have to pay R850 to lawyers for credit report.. I need to know what have you used R1500 for I need answers.. My heart is very heavy you guys are taking money from people that are financially strain

0
Replies (5)
Finwell Legal Services
Finwell Legal Services's reply01 Jun 2024, 16:40
Official
Good day. Thank you for posting your review.
We can assure you that as an organization we are committed to providing the best possible service and assure you that your issue will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that Hello Peter is a review portal where you can rate your experience with Finwell. You will however need to resolve your query directly with Finwell client services and we recommend that your communications are directed accordingly.
There is only one number to phone which is on the website, but you will receive a callback from client services soonest.
CD
Cassandra D's update03 Jun 2024, 14:39
Reviewer Update
No one has gotten back back to me
CD
Cassandra D's update05 Jun 2024, 11:33
Reviewer Update
Good morning kindly advise on this matter is I have sent numerous email to finwell emails they are not getting back to me regarding this matter
Finwell Legal Services
Finwell Legal Services's reply05 Jun 2024, 14:00
Official
Hello Peter portal cannot advise you on anything. This is a review portal. You will need to continue engaging directly with Finwell.
CD
Cassandra D's update05 Jun 2024, 14:15
Reviewer Update
Ok