RA
Royston A
1 reviews | Active since Jan 2025
03 Jan 2025, 16:21
Cancelation
I'm very disappointed I've asked them to cancel my account before the first debit order and said that I will no longer need there services but still they deducted the debit order I've send a email but still not respond.
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Finwell Legal Services's replyOfficial
03 Jan 2025, 23:38Good day, and thank you for taking the time to leave your review.
We sincerely apologize for any inconvenience and frustration this issue has caused. At Finwell, we are committed to delivering the best possible service and can assure you that your concern is being prioritized as a matter of urgency.
Please be aware that due to high query volumes, responses may take 24 to 48 working hours. If you wish to apply for a refund, kindly keep in mind that once approved, the refund process will take a minimum of 10 working days to complete.
Although Hello Peter is an excellent platform for sharing your experience, the best way to resolve your query is to contact Finwell's client services team directly. For efficient handling, we recommend directing your communication to them.
Please note, the official contact number can be found on our website, and a callback from our client services team will follow shortly.
We sincerely apologize for any inconvenience and frustration this issue has caused. At Finwell, we are committed to delivering the best possible service and can assure you that your concern is being prioritized as a matter of urgency.
Please be aware that due to high query volumes, responses may take 24 to 48 working hours. If you wish to apply for a refund, kindly keep in mind that once approved, the refund process will take a minimum of 10 working days to complete.
Although Hello Peter is an excellent platform for sharing your experience, the best way to resolve your query is to contact Finwell's client services team directly. For efficient handling, we recommend directing your communication to them.
Please note, the official contact number can be found on our website, and a callback from our client services team will follow shortly.
Finwell Legal Services's reply03 Jan 2025, 23:38
Official
Good day, and thank you for taking the time to leave your review.
We sincerely apologize for any inconvenience and frustration this issue has caused. At Finwell, we are committed to delivering the best possible service and can assure you that your concern is being prioritized as a matter of urgency.
Please be aware that due to high query volumes, responses may take 24 to 48 working hours. If you wish to apply for a refund, kindly keep in mind that once approved, the refund process will take a minimum of 10 working days to complete.
Although Hello Peter is an excellent platform for sharing your experience, the best way to resolve your query is to contact Finwell's client services team directly. For efficient handling, we recommend directing your communication to them.
Please note, the official contact number can be found on our website, and a callback from our client services team will follow shortly.
We sincerely apologize for any inconvenience and frustration this issue has caused. At Finwell, we are committed to delivering the best possible service and can assure you that your concern is being prioritized as a matter of urgency.
Please be aware that due to high query volumes, responses may take 24 to 48 working hours. If you wish to apply for a refund, kindly keep in mind that once approved, the refund process will take a minimum of 10 working days to complete.
Although Hello Peter is an excellent platform for sharing your experience, the best way to resolve your query is to contact Finwell's client services team directly. For efficient handling, we recommend directing your communication to them.
Please note, the official contact number can be found on our website, and a callback from our client services team will follow shortly.