MW
Mathilda W
1 reviews | Active since Jun 2021
29 Jun 2021, 10:09
BAD SERVICES FINWELL LEGAL SERVICES
I would like to know why you have removed my review and rating of the company Finwell? Everyhing I wrote was 100% the truth! I did not swear in my review.... Isn't HelloPeter about the truth and the whole truth about a bussiness review and my a client's experiences with a company? They deducted a huge amount from my account, and there after up to date I have not have anyone contacting of communicating with me again! All their phone numbers does not go through or just keeps ringing! Now I would like to hear from Hello Peter regarding this!
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Replies (5)0
Replies (5)
Finwell Legal Services's replyOfficial
29 Jun 2021, 11:13You were using derogatory language and accusations against Finwell. It will not be tolerated. You cannot sort out your frustrations on a review platform - I suggest you get in touch with Finwell client services - they are the only ones who can assist you.
Finwell Legal Services's reply29 Jun 2021, 11:13
Official
You were using derogatory language and accusations against Finwell. It will not be tolerated. You cannot sort out your frustrations on a review platform - I suggest you get in touch with Finwell client services - they are the only ones who can assist you.
MW
Mathilda W's updateReviewer Update
29 Jun 2021, 11:25Good day
How do you think I feel?
A company deduct a lot of money from your account.... then nothing! They do not replay to any emails from me what soever! I can promise you: I did email them numerous times already, and neither can I succeed to get through to any of their telephone numbers!
Won't you be also utterly frustrate, and mad! Don't you think and won't you also find it utterly suspicious? Maybe a ****, maybe a ghost company and that the public should be warned in the most extreme manner??
How do you think I feel?
A company deduct a lot of money from your account.... then nothing! They do not replay to any emails from me what soever! I can promise you: I did email them numerous times already, and neither can I succeed to get through to any of their telephone numbers!
Won't you be also utterly frustrate, and mad! Don't you think and won't you also find it utterly suspicious? Maybe a ****, maybe a ghost company and that the public should be warned in the most extreme manner??
MW
Mathilda W's update29 Jun 2021, 11:25
Reviewer Update
Good day
How do you think I feel?
A company deduct a lot of money from your account.... then nothing! They do not replay to any emails from me what soever! I can promise you: I did email them numerous times already, and neither can I succeed to get through to any of their telephone numbers!
Won't you be also utterly frustrate, and mad! Don't you think and won't you also find it utterly suspicious? Maybe a ****, maybe a ghost company and that the public should be warned in the most extreme manner??
How do you think I feel?
A company deduct a lot of money from your account.... then nothing! They do not replay to any emails from me what soever! I can promise you: I did email them numerous times already, and neither can I succeed to get through to any of their telephone numbers!
Won't you be also utterly frustrate, and mad! Don't you think and won't you also find it utterly suspicious? Maybe a ****, maybe a ghost company and that the public should be warned in the most extreme manner??
Finwell Legal Services's replyOfficial
29 Jun 2021, 12:05I understand your emotions, and your need to vent, But calling people ********** and ******** is libellous. I get through to their number, even though it sometimes takes a minute. I also suggest using their client service email on their website should you struggle by phone. The company has been around for many years and you can see where to find them on the map on their website. I could just add that it is impossible for them to deduct money without you approving it. Perhaps you did not understand the process, but a mandate was read to you on the phone, after which you approved the transaction on your cellphone using the number on record at your bank. Unauthorised deductions simply cannot be made even if they wanted to.
Finwell Legal Services's reply29 Jun 2021, 12:05
Official
I understand your emotions, and your need to vent, But calling people ********** and ******** is libellous. I get through to their number, even though it sometimes takes a minute. I also suggest using their client service email on their website should you struggle by phone. The company has been around for many years and you can see where to find them on the map on their website. I could just add that it is impossible for them to deduct money without you approving it. Perhaps you did not understand the process, but a mandate was read to you on the phone, after which you approved the transaction on your cellphone using the number on record at your bank. Unauthorised deductions simply cannot be made even if they wanted to.
MW
Mathilda W's updateReviewer Update
29 Jun 2021, 14:09I am very sorry, but the only number which I have is ***. This number does not ever ring! This morning I have send my 13th email to their '***' email address in 3 weeks! Up to date not one single respond! The deduction on my bankstatement says "debicheck". A debicheck for R685?? And I am not allowed to be mad??
MW
Mathilda W's update29 Jun 2021, 14:09
Reviewer Update
I am very sorry, but the only number which I have is ***. This number does not ever ring! This morning I have send my 13th email to their '***' email address in 3 weeks! Up to date not one single respond! The deduction on my bankstatement says "debicheck". A debicheck for R685?? And I am not allowed to be mad??
Finwell Legal Services's replyOfficial
29 Jun 2021, 14:25Let me get you special attention. Expect a call on the cellnumber you provided.
Finwell Legal Services's reply29 Jun 2021, 14:25
Official
Let me get you special attention. Expect a call on the cellnumber you provided.