hG
henry G

1 reviews | Active since Nov 2021

07 Jul 2025, 17:11

Bad experience

Very bad service, debited my account without my authorisation. Refused to refund

0
Replies (6)
Finwell Legal Services
Finwell Legal Services's reply07 Jul 2025, 17:38
Official
Mr Gumede. Thank you for leaving your review. While it is not possible for an unauthorised deduction using debicheck, client service will be in touch.
hG
henry G's update07 Jul 2025, 17:41
Reviewer Update
Your consultant informed me it was for once off R685 for credit report. She resent the debit check the following day as she advised did not go through. Check call records.
hG
henry G's update07 Jul 2025, 17:42
Reviewer Update
And I did not sent any of my documents or signed anything to confirm this, you do not have any of my documents including ID
hG
henry G's update07 Jul 2025, 17:44
Reviewer Update
Nothing was concluded and confirmed. Hence you do not have my documents , please email Me copy of my documents if you received. ***
hG
henry G's update07 Jul 2025, 17:47
Reviewer Update
I don't have any documents were I signed , no have I sent anything to authorise this service.
hG
henry G's update09 Jul 2025, 13:46
Reviewer Update
Hello Peter,the service is soo bad , No contact from their client service to respond since ,no response from my emails. It seems that we getting no where fast. I will escalate this further as I have done my part in resolve this matter with the company.