NS
Niel S

1 reviews | Active since Oct 2024

17 Oct 2024, 19:51

ARROGANT STAFF and MANIPULATORS DONT TRUST THIS COMPANY

Hi please people beware this companies staff is manipulative, I will explain thoroughly.

I got a call from them they told me that I asked to apply for their service. I spoke to Nkele Maswabi and she told me that she can help me get the debt off my name and unlock my credit score which was a lie she told me tht the amount for her to clear my name will be R685 and then I said yes its fine then she asked me to approve the Debi check not knowing the deal wasn't R685. I told her I got prescription Letters for the 3accounts and the other 2 I made arrangements to pay so when I get the 2 paid up letters ill forward the 2 paid up letters then she can start to clear my name because I wanted all 5 accounts to disapear from (my credit check) then I called today to ask if she got the letters she then said yes then after I said she must just wait for paid up letters she told me that I must pay another R1500 and then I told her that her words was that the deal is R685 and then she said no its not and called her senior Daniel and he told me yes it is another R1500 so I told him it's fine I dnt want the service he told me I must still pay R685 and refused to get the once- off Debi check of R685, Off my Account and said I Confirmed and the hang up on me and if I call Finwell the Hang up on me which is disrespectful...I know if I go to my bank I can clear it from my bank and it's ******* to make my name bad on (my credit check) and i know they can't because they are a service not a Debt Management company ....but still they threatening you to pay for no service.

I'm tired off this ****s and manipulation I was for 6years I was haunted by Debt collectors and now tht I came right to clear my name FinWell wana mess things up for me.

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Replies (10)
NS
Niel S's update17 Oct 2024, 19:56
Reviewer Update
I told them I study Law I know my rights and the other thing is Daniel was Disrespectful I hate Finwell baddest service in my entire history
NS
Niel S's update17 Oct 2024, 20:02
Reviewer Update
And im not clearing that Debi check I'll wait till they deduct and take legal action..

Don't worry I'll jst wait for you guys to deduct I'm not going to my bank because of the disrespect and the Lies so I'll file a CIVIL LAWSUIT and I will get my money and you will pay for your Damage depends on what my Lawyer recommends I know it depends on the severity I told Daniel I do study/practice Law.
NS
Niel S's update17 Oct 2024, 20:22
Reviewer Update
I will patiently wait for Finwell to deduct my money a CIVIL LAWSUIT will be filed and if severity is high they will pay my money back including damages and I won't stop there Finwell want money without providing any services and then wana raise the amount t after 🤥 Lying
Finwell Legal Services
Finwell Legal Services's reply17 Oct 2024, 21:39
Official
Thank you for posting your review.
We apologize that our service did not meet your expectations.
A specialist from our client service will be in touch soonest.
NS
Niel S's update18 Oct 2024, 11:28
Reviewer Update
Nkele Just called after their investigator called me to say he busy investigating the situation, So Nkele called me now to convince me and said I know that what she told me I understood.
I said NO I don't then she Hang up the fone which is disrespectful.
This is going to bring me another Negative impact on my score because the investigator told me I can't take the Debi check from bank account the bank won't allow me. SO FROM MY PERSPECTIV that mean, If I don't pay it will obviously reflect on my Credit Score and show a negative status.
NS
Niel S's update18 Oct 2024, 11:31
Reviewer Update
So she called to rearrange after I said NO and hang up in a disrespectful manner.
Finwell Legal Services
Finwell Legal Services's reply18 Oct 2024, 11:41
Official
We understand your frustration, and that you are venting by placing all these comments.
The problem is that Hello Peter is a review portal, and you have given your review followed by numerous comments.
No further comments will resolve your issue.
We suggest that you focus on your engagement with Finwell client services, which is the only place that can bring your issue to a close..
NS
Niel S's update18 Oct 2024, 11:48
Reviewer Update
She also said it's a misunderstanding not a misleading and I said no its totally misleading.
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Niel S's update18 Oct 2024, 11:50
Reviewer Update
I'm waiting for the investigator he did not contact me with regards to their evidence of this offense so how can finwell say that they can't resolve the issue where I'd my evidence.
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Niel S's update18 Oct 2024, 15:21
Reviewer Update
Thank you Marius Snyders for your super service thank you for doing a great investigation in connection with my issue with Finwell you really an awsome guy thanks for your commitment in solving my issue thanks.

You helped me for real!!!