Based on recent customer reviews, finsupport receives polarised feedback regarding its debt review removal services. Many customers consistently express gratitude for successful clearance certificates, debt write offs, and the rescue of bonded properties, often praising specific consultants by name for patient and professional assistance. However, a recurring theme on the negative side involves disputed debit orders, delays beyond promised turnaround times, allegations of unauthorised sign ups, and difficulty reaching consultants once payment is made. Communication breakdowns and post clearance database update issues also surface frequently in dissatisfied accounts.
TrustIndex
3.2
NPS Score
-29
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About FinSupport
What do customers say about FinSupport?
Based on recent customer reviews, finsupport receives polarised feedback regarding its debt review removal services. Many customers consistently express gratitude for successful clearance certificates, debt write offs, and the rescue of bonded properties, often praising specific consultants by name for patient and professional assistance. However, a recurring theme on the negative side involves disputed debit orders, delays beyond promised turnaround times, allegations of unauthorised sign ups, and difficulty reaching consultants once payment is made. Communication breakdowns and post clearance database update issues also surface frequently in dissatisfied accounts.
Is FinSupport trustworthy?
FinSupport has a TrustIndex of 3.2 out of 10 on Hellopeter, based on 13 reviews in the last 12 months. Hellopeter has tracked FinSupport across 45 total reviews. How is the TrustIndex calculated? →
Recent reviews (13)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Feb 2025
Fin support contacted
Fin Support SA is not adhering to ethical business standards. Paid in full no assistance received.
1 reviews | Active since Feb 2025
Fin support contacted
Fin Support SA is not adhering to ethical business standards. Paid in full no assistance received.
1 reviews | Active since Nov 2020
Unreliable and *************
In 2022/2023, I entered into a payment arrangement with them and paid a total amount of approximately *R14,000.00* towards my creditors under debt review / debt collection. Two years later, the matter has not been resolved as follows: 1. My creditors were never paid in full, despite full payment made to FinSupport SA. 2. I have not received my clearance certificate to date. 3. I was forced to pay all my creditors again from scratch, paying the same amount a second time. 4. When I followed up, I was referred to another number, ***, which appears to be the same company. To date, I have not been assisted. 5. As a result, I am still reflecting as being in default / under debt review on my credit profile, which is causing me prejudice. I kindly request that the National Credit Regulator investigates the conduct of FinSupport SA for: a) Failure to distribute funds to creditors, b) Failure to issue a clearance certificate as per the National Credit Act, c) Failure to update my status at the credit bureaus.
1 reviews | Active since Nov 2020
Unreliable and *************
In 2022/2023, I entered into a payment arrangement with them and paid a total amount of approximately *R14,000.00* towards my creditors under debt review / debt collection. Two years later, the matter has not been resolved as follows: 1. My creditors were never paid in full, despite full payment made to FinSupport SA. 2. I have not received my clearance certificate to date. 3. I was forced to pay all my creditors again from scratch, paying the same amount a second time. 4. When I followed up, I was referred to another number, ***, which appears to be the same company. To date, I have not been assisted. 5. As a result, I am still reflecting as being in default / under debt review on my credit profile, which is causing me prejudice. I kindly request that the National Credit Regulator investigates the conduct of FinSupport SA for: a) Failure to distribute funds to creditors, b) Failure to issue a clearance certificate as per the National Credit Act, c) Failure to update my status at the credit bureaus.
1 reviews | Active since Dec 2015
Good Service,keep it up
Good day hope you are well,this service that was recorded and received was so great , I can't describe how quick they assisted me for working on my debts,the Consultant that assisted me was Ashwin,sorry friendly Consultant
1 reviews | Active since Dec 2015
Good Service,keep it up
Good day hope you are well,this service that was recorded and received was so great , I can't describe how quick they assisted me for working on my debts,the Consultant that assisted me was Ashwin,sorry friendly Consultant
1 reviews | Active since Sept 2026
Ashwin Finsupport
I would like to say a big thank you to Ashwin from Finsupport for the excellent service and support. Ashwin was incredibly friendly, professional, and helpful throughout the whole process. He made everything easy and was always willing to assist with a positive attitude. I truly appreciate the effort and kindness he showed. Excellent service from someone who genuinely cares about helping people. Thank you, Ashwin — it was a pleasure dealing with you!
1 reviews | Active since Sept 2026
Ashwin Finsupport
I would like to say a big thank you to Ashwin from Finsupport for the excellent service and support. Ashwin was incredibly friendly, professional, and helpful throughout the whole process. He made everything easy and was always willing to assist with a positive attitude. I truly appreciate the effort and kindness he showed. Excellent service from someone who genuinely cares about helping people. Thank you, Ashwin — it was a pleasure dealing with you!
1 reviews | Active since Feb 2025
Fin support
Worst financial provider. Deprived of my hard earned money. Excuses and no resolution received
1 reviews | Active since Feb 2025
Fin support
Worst financial provider. Deprived of my hard earned money. Excuses and no resolution received
1 reviews | Active since Feb 2025
Fin Support SA
Took my money provided no service. Be careful. Fin support SA is not honest.
1 reviews | Active since Feb 2025
Fin Support SA
Took my money provided no service. Be careful. Fin support SA is not honest.
1 reviews | Active since Feb 2025
Finsupport
Fin support ****med me . I am in serious financial trouble because of them . They are ********s
1 reviews | Active since Feb 2025
Finsupport
Fin support ****med me . I am in serious financial trouble because of them . They are ********s
1 reviews | Active since Mar 2026
FIN SUPPORT SA is the worth company ever with falls promises
FIN Support SA contacted me and covered me to help me with my debt. I agreed on it. Week later the debit order went off from FIN Support SA. And so did al my other debit orders. I did contacted them, and they said they will refund me for the debit ordered that went off from my account. This was all on the 24 July 2026. After they agreed to refund me. I had to speak to 4 different people on WhatsApp. If you phone them, they say that they will contact you back. After 2 weeks of WhatsApp and failed phone calls. They say that they will take the amount off from the next debit order. After this they still take the full amount and still no refund. Make promises and don't keep it. Now I am in more financial trouble than before. Will not recommend anyone to them. Worth company ever and empty lies
1 reviews | Active since Mar 2026
FIN SUPPORT SA is the worth company ever with falls promises
FIN Support SA contacted me and covered me to help me with my debt. I agreed on it. Week later the debit order went off from FIN Support SA. And so did al my other debit orders. I did contacted them, and they said they will refund me for the debit ordered that went off from my account. This was all on the 24 July 2026. After they agreed to refund me. I had to speak to 4 different people on WhatsApp. If you phone them, they say that they will contact you back. After 2 weeks of WhatsApp and failed phone calls. They say that they will take the amount off from the next debit order. After this they still take the full amount and still no refund. Make promises and don't keep it. Now I am in more financial trouble than before. Will not recommend anyone to them. Worth company ever and empty lies